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NexiAgent and NexiChat: two brands, one company

Updated on · ISEGTEC, LDA

NexiAgent and NexiChat are two brands of the same company, ISEGTEC, LDA, based in Porto, Portugal. NexiChat is the AI assistant in European Portuguese, with the Nexi models; NexiAgent uses that technology to put assistants on other businesses' phone lines and website chats.

NexiChat

An AI assistant in European Portuguese, with its own models: Nexi Air, Nexi Prime and Nexi Nova. It lives at nexichat.ai; the documentation is at docs.nexichat.ai and the developer console at developer.nexichat.ai.

NexiAgent

AI assistants for businesses: call answering and the 24/7 support chat. It lives at nexiagent.com, with documentation at docs.nexiagent.com.

How they connect

  • NexiAgent's assistants run on NexiChat's artificial intelligence, built by the same company — it is the technology both brands share.
  • In NexiAgent's Privacy Policy, NexiChat is listed as the artificial intelligence behind the assistants: it is ours and runs on servers in the European Union.
  • Both brands use only their own domains and email addresses: nexiagent.com and nexichat.ai, and addresses ending in @nexiagent.com and @nexichat.ai.

Who the company is

ISEGTEC, LDA, tax number (NIF) 519472144, Rua D. João IV, n.º 340, 4000-298 Porto, Portugal. See the brand and security pages to check the official domains and email addresses.

Frequently asked questions

Do I need a NexiChat account to use NexiAgent?
No. You subscribe to NexiAgent at nexiagent.com and the assistant already runs on NexiChat's artificial intelligence.
Are NexiAgent and NexiChat the same company?
Yes. They are two brands of ISEGTEC, LDA, based in Porto, Portugal.
Are you related to companies with similar names, such as Nexi Group?
No. We have no relationship with Nexi Group / Nexi S.p.A. (payments, nexi.it), NEXI Agents (nexiagents.com, Mexico) or Nxtagent.