---
title: "Call Answering"
description: "Answers calls on your number with a natural voice, books appointments within your opening hours, takes messages and transfers to your team when needed. Everything lands in your panel."
url: "https://nexiagent.com/solutions/scheduler"
canonical: "https://nexiagent.com/solutions/scheduler"
lang: en
site: "NexiAgent"
updated: "2026-09-23"
---
# Call Answering

**Answers your phone, 24 hours a day**

Answers calls on your number with a natural voice, books appointments within your opening hours, takes messages and transfers to your team when needed. Everything lands in your panel.

From **€99/month + VAT** · Included in Standard: 60 min

Activation fee: €79 + VAT. Setup by our team: +€249 + VAT, optional.

## How it works

1. **We connect the number** — Forward your current number to us, or we give you a new one. We handle the technical part.
2. **We teach the assistant** — Opening hours, services, prices, what to say and what not to. Set up by us or by you in the panel.
3. **It answers and records** — Every call lands in the panel with what was said, the booking or the message. We warn you before the minutes run out.

## What it can do

- Answers on your current number (forwarded) or on a new one
- Speaks naturally and understands everyday language
- Books appointments only within your opening hours
- Takes messages with name, contact and reason
- Transfers to your team when the caller asks
- Every booking or message can go to your tools

## What changes in your customer service

| What changes | By hand | With NexiAgent |
|---|---|---|
| Calls answered | Only when someone is free | Within the plan’s minutes and simultaneous call limits |
| Out of hours | Voicemail or a callback from your team | Answers, books and takes messages |
| Bookings | Recorded by your team | Within opening hours, recorded in the panel |
| Messages | Records made by your team | Name, contact and reason, in writing |
| Transfer to a person | — | When the caller asks |
| When the minutes run out | — | We warn you first; no overages |

## Plans for Call Answering

| | Standard | Pro | Ultra |
|---|---|---|---|
| month | €99 + VAT | €249 + VAT | €499 + VAT |
| year | €990 + VAT | €2,490 + VAT | €4,990 + VAT |
| min/month | 60 | 400 | 1,200 |

**Standard**

- 60 answered minutes a month
- 1 phone number
- 1 call at a time
- Booking and message taking
- Opening hours it will not book outside

**Pro**

- 400 answered minutes a month
- Up to 3 phone numbers
- 3 calls at a time
- Transfer to your team
- Every booking sent to your own tools

**Ultra**

- 1,200 answered minutes a month
- Up to 10 phone numbers
- 10 calls at a time
- Record of every change
- 5 analyst reports included

## How it starts

There is always an activation fee, paid once: one of us checks the account, the number or the widget before the first call or chat. Installation is optional.

- **Activation fee** — €79 + VAT, once. Paid once, on any plan and either option.
- **We install it** — €249 + VAT, once. We configure everything for you: instructions and tone, knowledge base, opening hours, transfers and the widget on your site. Ready without touching anything.
- **I install it** — free. Configure the assistant in the panel with the step-by-step guide. No installation cost.

When you subscribe you pay €328 + VAT today. The plan is charged after the 14-day trial.

On an annual plan, pay for 10 months and use 12.

All prices exclude VAT (23%).

---

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